WWW.ABSTRACT.XLIBX.INFO
FREE ELECTRONIC LIBRARY - Abstract, dissertation, book
 
<< HOME
CONTACTS



Pages:     | 1 |   ...   | 4 | 5 ||

«Bachelor dissertation Alina Varfolomeeva Institute of Hospitality Management in Prague Department of Hospitality Management Major field of study: ...»

-- [ Page 6 ] --

Parasuraman, A., Valarie A. Zeithaml, and Leonard L. Berry (1994), "Reassessment of Expectations as a Comparison Standard in Measuring Service Quality: Implications for Further Research," Journal of Marketing, 58 (1), 111-124.

Poblete, Barbara and Ricardo Baeza-Yates (2008), "Query-Sets: Using Implicit Feedback and Query Patterns to Organize Web Documents," in Proceedings of the 17th International Conference on World Wide Web. Beijing, China: ACM, 41Robb, D., Text mining tools take on unstructured data, Computerworld, June 21,

2004. Available at http://www.computerworld.com/printthis/2004/0,4814,93968,

00.html.

Sanchez, M., Moreno, M., Segrera, S. And Lopez, V. (2008), „Framework for the development of a personalised recommender system with integrated web-mining functionalities“, International Journal of Computer Applications in Technology, 33(4), 312-327.

Sebastiani, F. (2002) “Machine learning in automated text categorization.” ACM Computing Surveys, Vol. 34, No. 1, pp. 1–47.

Segall, Richard S., Zhang Qingyu, Cao Mei, “Web-Based Text Mining of Hotel Customer Comments Using SAS Text Miner and Megaputer Polyanalyst”, Research Project, 2007. Available from http://pdf.aminer.org/000/264/659/ multi_ document_ summarization_based_on_link_analysis_and_text_classification.pdf.

StatSoft.com, 2014. Statistica Text Miner. Available at http://www.statsoft.com/ Products/STATISTICA/Text-Miner.

Taboada, Maite, Julian Brooke, Milan Tofiloski, Kimberly Voll, and Manfred Stede (2011), “Lexicon-Based Methods for Sentiment Analysis,” Computational Linguistics, 37 (2), 267–307.

TripAdvisor LLC 2014, Reviews and advice on hotels, resorts, flights, vacation

rentals, travel packages, and lots more! Available from:

http://guides.is.uwa.edu.au/content.php?pid=43218&sid=328596.

Tsujii, Koichi, Takahashi Masakazu, Fujita Yoshikatsu, and Tsuda Kazuhiko, „Extraction of Accommodation Evaluation by Foreign Tourists with Text Mining“, International Journal of Trade, Economics and Finance, Vol. 5, No. 2, April 2014.

Turmo, J., Ageno, A., and Catala, N., „Adaptive Information Extraction“, ACM Computing Surveys, 38(2), (2006), 1-47.

Ur-Rahman, N. and J. Harding (2011), “Textual Data Mining for Industrial Knowledge Management and Text Classification: A Business Oriented Approach,” Expert Systems with Applications, 39 (5), 1-11.

Vargo, Stephen L., Kaori Nagao, Yi He, and Fred W. Morgan (2007), “Satisfiers, Dissatisfiers, Criticals, and Neutrals : A Review of Their Relative Effects on Customer (Dis)Satisfaction,” Academy of Marketing Science Review,11 (2), 1–19.

Weiss, Sholom M., Indurkhya Nitin, Zhang Tong, Damerau Fred J.. Text Mining.

“Predictive Methods for Analyzing Unstructured Information”. Springer Science + Business Media Inc., 2005.

Wirtz, Jochen, Siok Kuan Tambyah, and Anna S. Mattila (2010), “Organizational Learning from Customer Feedback Received by Service Employees: A Soci al Capital Perspective,” Journal of Service Management, 21 (3), 363–387.

Witell, Lars, Per Kristensson, Anders Gustafsson, and Martin Löfgren (2011), “Idea Generation: Customer Co-Creation versus Traditional Market Research Techniques,” Journal of Service Management, 22 (2), 140–159.

Witten, I.H. (2005), “Text mining” in Practical handbook of internet computing, Chapman & Hall/CRC Press, Boca Raton, Florida, 23p..

Zhan, Jiaming, Hang Tong Loh, and Ying Liu (2010), “Gather Customer Concerns from Online Product Reviews – A Text Summarization Approach,” Expert Systems with Applications, 36(2), 2107–2115.

Zhang, Lei, Bing Liu, Suk Hwan Lim, and Eamonn O'Brien-Strain (2010), “Extracting and Ranking Product Features in Opinion Documents,” COLING ’10 Proceedings of the 23rd International Conference on Computational Linguistics.

Beijing, China: Tsinghua University Press, 1462-1470.

Zhang, Q. and Segall, R.S., “Further Continuation of Research on Application of Data Mining Techniques in Knowledge Discovery: an In-Depth Investigation on Algorithms and Heuristics” proposal submitted to and funded by 2007 Arkansas State University (ASU) College of Business Summer Research Grant Committee (2006).

Ziegler, Cai-Nicolas, Skubacz Michal, Viermetz Maximilian “Mining and Exploring Unstructured Customer Feedback Data Using Language Models and Treemap Visualizations” in Proceedings of the 2008 IEEE / WIC / ACM International Conference on Web Intelligence (WI '08), Sydney, Australia.

Appendix A

List of phrases for matri x vocabulary.

too far public transport United Kingdom clean room would recommend comfortable bed good choice value for money air conditioning not a 4 star a bit far not recommend would stay spacious room short walk 3 star clean and spacious long walk small room English channel reception staff Appendix B Example of term-document Frequency Matrix



Pages:     | 1 |   ...   | 4 | 5 ||


Similar works:

«Copyright by Laresh Krishna Jayasanker The Dissertation Committee for Laresh Krishna Jayasanker Certifies that this is the approved version of the following dissertation: Sameness in Diversity: Food Culture and Globalization in the San Francisco Bay Area and America, 1965-2005 Committee: Neil Foley, Supervisor Elizabeth Engelhardt Mark Lawrence James McWilliams David Oshinsky Sameness in Diversity: Food Culture and Globalization in the San Francisco Bay Area and America, 1965-2005 by Laresh...»

«87 Behind the Mask Bart Luirink Since spring 2000, the Johannesburg-based website, Behind the Mask (BtM), has been providing information to people about developments surrounding homosexuality in Africa. Attracting tens of thousands of visitors each month, The Mask has built a network of hundreds of African partners and informants over the course of several years. Soon, French-speaking people will be able to participate as well. The symbolism cannot be missed by anyone. Behind the Mask is based...»

«Since the work of Maurice Duverger (1954), one of the most fundamental ideas in political science is that a party system is shaped by the electoral institution that it possesses. The particular effects of each electoral system can be systematically derived and predictions made of the normative consequences. Duverger states in his famous Law that plurality electoral systems favor two-party systems while systems of Proportional Representation (PR) are associated with multi-party systems. While...»

«SCOTT HALES Marching Through Memory: Revising Memory in E. L. Doctorow’s The March N ear the end of E. L. Doctorow’s The March, General William Tecumseh Sherman watches his army parade through Southern streets in the aftermath of a successful “March to the Sea.” As he watches his men pass beneath him, “somewhat less proud than usual of their shabby grooming and dusty uniforms,” Sherman longs to return to life on the march—“not for [the] blood and death” of the violent...»

«Vilnius university Faculty of natural sciences IVth year student of Biophysics BSc Povilas Norvaišas Bachelor thesis Hydrophobic effect: Thermodynamics of cationic & anionic surfactant interaction and laws of additivity in the structure-based drug design Reviewed by: Supervisors: Dr. Vytautas Smirnovas Dr. Daumantas Matulis Dr. Visvaldas Kairys Vilnius, 2012 Vilniaus universitetas Gamtos mokslų fakultetas Biofizikos studijų programos IV kurso studentas Povilas Norvaišas Bakalauro darbas...»

«HATSAN ARMS COMPANY Serious. Solid. Impact.BT65 SERIES PCP AIR RIFLE INSTRUCTION MANUAL PLEASE READ THIS MANUAL BEFORE USING YOUR AIR GUN Thank you for choosing HATSAN BT65 PCP air rifle. Always use caution when operating this rifle. Learn and obey the laws of your state and/or country, and be responsible in your use of this air rifle. Please read this manual completely before handling or shooting your air gun. It’s the sole responsibility of the user to use this air gun properly and safely....»





 
<<  HOME   |    CONTACTS
2016 www.abstract.xlibx.info - Free e-library - Abstract, dissertation, book

Materials of this site are available for review, all rights belong to their respective owners.
If you do not agree with the fact that your material is placed on this site, please, email us, we will within 1-2 business days delete him.